The Smart Inbox

The Smart Inbox is your central hub for managing all conversations across all your connected email accounts. It's designed to help you quickly identify important conversations and respond to leads without ever leaving the platform.

Unified Conversation View

Instead of switching between multiple Gmail or Outlook tabs, the Smart Inbox brings all your incoming mail into a single, unified view.

Key Features

• Account Filtering: Filter the inbox to show conversations from all accounts or drill down to a specific one
• Conversation History: Click on any message to see the full history of your interaction with a contact, including all the emails from your outreach campaigns

Smart Inbox Features

The Smart view of the inbox uses AI to analyze and categorize your incoming emails, helping you focus on what matters most.

AI-Powered Categorization

The system automatically categorizes emails into logical groups:

• Interested: Positive replies from leads who are open to a conversation
• Not Interested: Clear rejections, which can be used to automatically remove contacts from campaigns
• Questions: Inquiries from prospects that require a specific answer
• Out of Office: Automated replies that can be ignored

Urgency & Importance Scoring

Each email is automatically scored for urgency and importance. This allows you to sort your inbox to prioritize the most time-sensitive and valuable conversations first.

One-Click Actions

From the inbox, you can take quick actions on any conversation:

• Mark as Lead: Tag a contact as a qualified lead
• Pause Campaign for Contact: Stop sending further automated follow-ups to a specific person
• Do Not Contact: Add a contact to a universal blocklist to ensure you never email them again