Personality, Language & Vibe

Customize your agent's personality, language, and style to match your brand.

• Choose from preset personalities (Warm & Friendly, Professional & Neutral, Empathetic & Caring) or create your own.
• Set the agent's name, language, and industry context.
• Edit the system prompt to fine-tune tone, style, and response guidelines.

1. Go to Configuration in your client Dashboard.
2. Adjust agent name, language, and select a personality template.
3. Edit the system prompt for advanced customization (e.g., response style, do's and don'ts).
4. Save changes and test in the chat interface.

Example Personalities:

• Warm & Friendly: Kind, caring, and approachable.
• Professional & Neutral: Clear, efficient, and businesslike.
• Empathetic & Caring: Supportive and understanding, ideal for sensitive contexts.