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Chapters
Product Updates
Other Useful Information
Other Useful Information
- Security & Privacy: All data is encrypted in transit and at rest. Each client has isolated data and knowledge base.
- Usage Limits: See current plans for access and allowances, and Billing and Credits for how usage is charged.
- Support & Troubleshooting: Visit the Support Center in your Dashboard for FAQs and guides. Contact support for technical issues or integration help.
- API Access: Developers can use the API for advanced integrations and bulk operations. See API documentation for endpoints, authentication, and examples.
- Analytics & Insights: Track performance, user satisfaction, and chat statistics (if enabled).
- Real-time Chat: Instant responses with low latency.
- Customizable Appearance: Match your brand with custom colors, logo, and welcome messages.